Cancel an order

If you wish to cancel you must tell us in writing – by letter or email of your decision to cancel as long as it falls within the cooling off period.
You can download this simple request to cancel word document to cancel an order and either post or email it to us.
The refund should be reimbursed within 14 days of the goods being received back to us. If you are returning any items to us you must pay the return postage, we are not held responsible for any item sent back to us that gets lost by Royal Mail. Goods must be in their original packaging, unopened and not damaged in any way. We only refund the costs of the real goods and any original postage paid.